Reference

Privacy Policy for Your pomp88 Account

Your account data, wallet activity and device signals are handled under this Privacy Policy before you enter Dragon Tiger, The Great Icescape or Basketball Betting.

Account data useDANA and OVO contextGoPay and QRIS recordsDevice login checks
pomp88 Privacy Policy for Your pomp88 Account
CONTACT ROUTES

Ask Us About Privacy Requests

Fast answers matter when your personal data is involved. Use the same support channels you use for account help, then state that your request is about…

Live chat privacy queue Open live chat from your account menu between 09:00 and 01:00 WIB.
Email data request Send privacy questions to our support mailbox with your registered phone number and the…
Wallet record check For payment-data questions, share the transaction time, amount and rail name without sending wallet…
HANDLING RULES

How We Protect Account Privacy

Privacy is part of the account flow, not a separate promise on paper. We limit staff access to records, keep session checks active on mobile browsers and record…

Account setup records

When you open an account, we store the details needed to identify you, maintain your login and link wallet activity.

Device and session checks

We read basic device signals such as browser type, session time and login pattern to spot unusual access.

Cookie use

Cookies help keep you signed in, remember language choices and measure page errors.

Payment privacy boundaries

DANA, OVO, GoPay and QRIS records are used to confirm payment status, reconcile account balance and answer disputes.

Retention and removal

We keep account and transaction records for operational, dispute and security needs.

Game activity context

Activity in Dragon Tiger, Crash Games, Bingo or Mega Fishing may create account logs tied to session time and balance…

Common Privacy Policy Questions

Your privacy questions usually begin with one of three areas: account details, wallet records or device access. The answers below explain what we collect, how you can contact us and what happens when you ask us to change or check data connected to your account.

We may ask for details such as your name, phone number, login credentials and wallet-related identifiers. These details support account creation, session access, payment reconciliation and support checks when you contact us.

No. We use transaction references, status updates and timing details from the payment flow to match wallet activity with your account. Your wallet PIN, app password and banking login should never be shared with us.

Device and browser data helps us recognise normal access and detect unusual account activity. For example, a sudden phone change may trigger extra checks before wallet records or profile details are shown.

Yes. Contact live chat or email support and state that you want an account data check. We may ask for your registered phone number and a recent login detail before sharing any record summary.

Send the correction request through live chat or email with the current account detail and the new detail you want checked. We verify ownership before changing phone, name or payment-related account records.

We keep records for operational, dispute and security reasons, including wallet references and session activity. If you ask about removal, we will confirm which data can be changed and which must stay for account records.

Use live chat from 09:00 to 01:00 WIB or send an email to support with Privacy Policy in the subject. Include your registered phone number, but never send wallet passwords or private PINs.