Reference

Legal Rules Before You Join

pomp88 sets out the account terms, privacy handling and access rules before you open an account, so you know what applies to Dragon Tiger, The Great Icescape, Basketball…

Account termsPrivacy handlingCookie choicesLocal law access
pomp88 Legal Rules Before You Join
LEGAL CONTACT

Where To Ask Legal Questions

Fast contact matters when your question is about account status, stored data or a transaction record.

Live chat Use the lobby chat when you need a quick legal-status check on account access…
WhatsApp Message our WhatsApp team between 10:00 and 02:00 WIB for identity-change requests, wallet reference…
Email Send formal requests to [email protected] when you want a written answer about data correction…
DATA PRACTICE

How We Handle Legal Records

Your legal rights work only when account records are accurate and request paths are clear.

Account data

We store the details you provide during account opening, including username, phone number, email address and login signals.

Wallet records

Payment references from DANA, OVO, GoPay and QRIS are kept with time, amount and account matching details.

Cookie controls

Cookies help keep your session active, remember basic preferences and detect risky login behaviour.

Security checks

When a login looks unusual, we may pause account changes until you confirm a code, phone number or recent payment…

Retention period

We keep records only for operational, security and legal needs, then remove or reduce them when they are no longer…

Change requests

You can ask us to correct your name, phone number or email by contacting chat, WhatsApp or [email protected].

Questions About Your Legal Rights

These answers cover the legal questions we receive most often from Indonesia account holders. They explain access rules, data requests, payment records and support paths without adding promo language. If your case involves a specific login, game round or wallet reference, contact us with the account details so we can check the record directly.

Our terms cover account creation, login use, game access, wallet records and support messages. By opening an account, you agree to follow these terms, and access remains subject to local law where it permits use.

Yes. Contact live chat, WhatsApp or [email protected] with your username and registered phone number. We verify the request before sharing account-related records, because legal data replies must go to the account holder.

Send the correction request through chat, WhatsApp or email and include your username plus the old and new details. We may ask for a recent DANA, OVO, GoPay or QRIS reference to confirm ownership.

Availability is not the same in every area. When eligibility or access is reviewed, it depends on local law and is available only where local law permits, so some requests may require an additional check.

They can be. DANA, OVO, GoPay and QRIS references help us match wallet activity to your account, resolve disputes and confirm ownership before sensitive data changes or legal replies are processed.

Simple profile checks may be answered during support hours, 10:00 to 02:00 WIB. Requests involving payment records, account closure or data copies can take longer because we must verify ownership and review the record.

Yes, you can ask through chat, WhatsApp or [email protected]. We verify your identity, check for unresolved wallet or dispute records, then process the closure where the request matches our terms and local law.